Best Watch Clock Repair Fix Time Center Huntington Beach Orange County

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Address:
9941 Adams Avenue, Huntington Beach, CA 92646
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Phone number:
+1 714-962-6220

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Reviews about Best Watch Clock Repair Fix Time Center Huntington Beach Orange County

• Roy Welch

  Jul, 25 2018
  ★ ☆ ☆ ☆ ☆
  There is no way to post 0 stars, so I HAD to give them an undeserved 1 star. This so-called watch repair store is a total RIP-OFF! I went to get a quote on a Zodiac self-winding watch that was not working. It is 40 years old and has a lot of memories attached to it. They quoted me $275 and told me there was a lot of work to be done to bring it into working order, but that they could repair and make it waterproof. I do not and have not ever gotten this watch wet before or after their horrible experiance. They explained to me it was an expensive watch and it would take time to repair because it was old, I agreed. Then they said they needed a $100 deposit, which surprised me since they would have my watch until I paid the bill. By this time, I was committed to having the watch in running order, so I agreed to the $100 deposit. I was surprised when they ran my credit card and charged the entire amount of $275. When I pointed out that they said I only had to make a $100.00 deposit, they shrugged their shoulders and said they expected I wanted to pay for the whole repair now. Much to my regret I said it was OK. After 4 weeks of waiting, I called and they said it was ready, but they hadn’t gotten around to calling me yet, I picked it up and within 3 hours of taking it home and wearing it on my wrist, the watch stopped. I immediately took it back and they said they would fix it correctly. A week or so later I picked it up again, and they told me I had put it in water and it was not waterproof. I disputed that accusation and said I only wore the watch for less than 3 hours before it stopped working, I did not even wash my hands in that time period. They said they had fixed it, but that I should make sure I do not get wet. I took the watch home again and within 2 hours it had stopped working. I then called them and said the watch had stopped working and their response was to bring it back AGAIN and they would fix it. At this point it was obvious that they had no idea how to make the watch functional beyond a few hours of operation. I explained that I was not going to pay for the so-called repair work and would notify my credit card company that the charge was to be disputed. Their response was go ahead, do whatever you want.
  We are now disputing this with the credit card company and the watch company is fighting it. Use this place at your Own Risk, you may want to count your fingers when you leave.

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